PERM Help Desk Emails

There are two Help Desk emails for PERM:

plc.atlanta@dol.gov for substantive PERM issues, such as cases beyond processing times

plc.help@dol.gov for PERM technical issues, such as problems with account creation or issues with the functionality of the system.

The Help Desk email for iCERT is: OFLC.portal@dol.gov.

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